Production and Processing Times
Orders are typically processed within approximately 2 business days from the date of purchase. Processing times may vary during peak seasons or holidays.
Shipping Costs and Order Tracking
Shipping costs vary by product and are calculated based on your location during checkout.
Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your package until it reaches your doorstep.
Estimated Delivery Times
After shipment, most items will be delivered within 5 business days. For international orders from outside the United States, please allow an additional 1 to 2 weeks.
While we strive to provide accurate delivery estimates, please note that unforeseen circumstances such as weather conditions or carrier delays might impact delivery times.
Delays and Lost Items
In the rare event that your order does not arrive within the estimated delivery timeframe or is declared as lost, please contact our customer support team. We will investigate the situation, work with the carrier to initiate a claim, and provide you with a satisfactory resolution.
Please make sure that your shipping address is correct, as we are not responsible for lost for returned items and any additional costs due to an incorrect address.
Returns and Refunds
In order to ensure your complete satisfaction, we allow certain types of items to be returned. For more information, please check our complete Refund Policy by clicking here.
Customs and Import Duties
For international orders, please be aware that our product prices and delivery time frames do not include potential import fees and customs delays, as these procedures differ from one country to another. Since these extra costs are the buyer's responsibility, we recommend researching your country's customs regulations beforehand.
If you have any questions or concerns, please contact us. We’ll be happy to assist!
